Are you frustrated with the delays, confusion, and costs of shipping goods across Saudi Arabia? You’re not alone.Customs, selection of transport mode or even a good logistics partner in the Kingdom is a challenge most businesses have to face.
Here’s your solution: A professional freight forwarder in Saudi Arabia such as Palm Horizon KSA can put your shipping process in its place- hassle to handled. No matter whether you import machinery to Europe, transport goods within the GCC or export electronics of high value, our guide will take you through all you need to know to make freight forwarding in Saudi Arabia easy, compliant and cost- effective.
The existing globalization of markets offers tremendous opportunities to businesses in Saudi Arabia since proper freight forwarding services are a critical requirement in the importation and exportation of commodities. Be it the electronics that are being exported out of China, a machine out of Europe or FMCG in the GCC region, the role of Saudi freight forwarder in the process cannot be ignored.
This detailed brochure by Palm Horizon KSA will make you know all about freight forwarding: what it is, how it operates in Saudi Arabia, what it costs, what documentation, what regulation, and how you can find the appropriate partner.
What Is a Freight Forwarder?
A freight forwarder acts as an intermediary between the shipper and transportation services. Freight forwarders do not move goods themselves but arrange the logistics of cargo movement, including:
- Reservation in ships or in airplanes or on board trucks
- Customs clearance Handling Handling
- Managing documentation
- Provision of storage solutions
- Provided cargo insurance
Just imagine they are traveling agents of cargo- they take care of the entire mode of shipment to make sure your product reaches its destination safely, within the law and within time.
Importance of Freight Forwarding in Saudi Arabia
Saudi Arabia is also emerging as an emerging logistics hub in the Middle East owing to:
- Prime location in the tri-continental meeting point of Asia, Africa and Europe
- The infrastructural giant spending of Vision 2030
- The country harbors world-class ports such as the Jeddah Islamic Port and king Abdulaziz Port (Dammam).
- Vigorous control mechanism at the Saudi Customs and ZATCA (Zakat, Tax and Customs Authority)
Freight forwarding forms a glue to international trade in the Kingdom, as it allows easy continuation of the supply chains across the the globe.ht forwarding is a backbone of international trade, enabling smooth supply chain operations across continents.
What Services Do Freight Forwarders Offer?
1. Air Freight
Ideal for:
- Time-sensitive shipments
- High-value goods (electronics, medical equipment)
Palm Horizon partners with major airlines to offer direct and consolidated services globally.
2. Sea Freight
Ideal for:
- Bulk shipments
- Cost-efficient logistics
We handle FCL (Full Container Load), LCL (Less than Container Load), RoRo, and break-bulk shipments from global ports to Saudi Arabia.
3. Land Freight (GCC & Domestic)
Perfect for:
- Inter-GCC trade
- Local distribution from ports to warehouses and clients
We manage a fleet of trucks for full-truckload (FTL) and less-than-truckload (LTL) cargo.
4. Customs Clearance
Saudi Arabia has strict import/export procedures. Freight forwarders like Palm Horizon:
- Prepare documentation
- Manage HS code classification
- Liaise with Saudi Customs
- Assist with SABER & SFDA registration
5. Warehousing and Distribution
Our strategically located warehouses in Riyadh, Jeddah, and Dammam allow:
- Temporary storage
- Inventory management
- Pick-and-pack
- Last-mile delivery
6. Cargo Insurance
We offer marine insurance and air cargo coverage to protect your goods against theft, loss, or damage.
How Much Does Freight Forwarding Cost in Saudi Arabia?
Several factors influence the cost:
- Method of transportation: Air is faster but costly as compared to water or land.
- Weight, dimensions of cargo: The freight can be charged by actual or volumetric weight.
- Origin/destination: Farther distance and ports congestion might be more expensive.
- Other services: Warehousing, insurance, packaging, customs clearance.
For real-time pricing, contact Palm Horizon KSA for a personalized quote.
Required Documents for Freight Forwarding in Saudi Arabia
All deliveries should be of high compliance standards. Common documents include:
- Commercial Invoice
- certificate of Origin (chamber of commerce stamped)
- Packing List
- Bill of Lading / Air Waybill
- Import License (where necessary)
- SASO / SABER compliance
- SFDA approval (food, pharma, cosmetics)
Loss or misplaced paperwork may lead to losses, fines or seizure of goods.
Real Case Studies: Palm Horizon in Action (Domestic Focus)
Here’s how real clients across Saudi Arabia have benefited from Palm Horizon’s domestic freight solutions:
Case Study 1: Pharmaceutical Distribution – Riyadh to Jazan
Client: National pharmaceutical distributor Testimonial: “Our medicine shipments require temperature control and real-time updates. Palm Horizon not only delivered on time, but their tracking system gave us peace of mind throughout. Highly recommended.” – Nour F., Pharmaceutical Operations Lead, Abha Result: Reduced waste by 30% and improved delivery time by 48 hours per route.
Case Study 2: Retail Chain Logistics – Dammam to Multiple Western Cities
Client: Home goods retail franchise Testimonial: “We opened 8 new stores last year across Saudi Arabia. Palm Horizon handled the logistics from start to finish—everything arrived on time, every time. Their team worked like clockwork with our schedules.” – Laila M., Retail Expansion Manager, Jeddah Result: Achieved 98% on-time delivery rate with full stock readiness before launch.
Case Study 3: Industrial Equipment – Yanbu to Riyadh
Client: Petrochemical plant contractor Testimonial: “With complex equipment shipments, timing is everything. Palm Horizon ensured our construction supplies reached the site ahead of schedule and without a single issue. They know how to handle local routes and regulations better than anyone we’ve worked with.” – Eng. Saad B., Industrial Procurement Head, Jubail Result: Delivered cargo without damage or penalty; site operations started 3 days ahead of schedule.
Top Ports & Logistics Hubs in Saudi Arabia
| Port/City | Type | Key Functions |
| Jeddah Islamic Port | Sea | Red Sea gateway, bulk & container traffic |
| King Abdulaziz Port (Dammam) | Sea | Arabian Gulf access, RoRo & general cargo |
| King Khalid International Airport (Riyadh) | Air | Air cargo hub, pharma & perishables |
| Riyadh Dry Port | Rail/Road | Inland container depot & customs clearance |
Why Choose Palm Horizon KSA?
Palm Horizon is a premier freight forwarder in Saudi Arabia with:
- 15+ years of industry experience
- Multilingual customer service (English & Arabic)
- In-house customs brokers and compliance officers
- Tech-enabled tracking and automated documentation
- Trusted partner network across GCC, Asia, EU, and the US
We work with clients in:
- Retail & FMCG
- Automotive
- Healthcare & Pharmaceuticals
- Construction & Heavy Machinery
- Government & Defense
Contact Palm Horizon today to simplify your freight journey: palmhorizonksa.com
Tips for Choosing the Right Freight Forwarder in Saudi Arabia
- Check Licenses: Ensure they are registered with Saudi Customs
- Ask About Experience: Especially in your specific industry
- Review Technology: Online portals, tracking, e-documents
- Understand Pricing: Ask for full quotes with no hidden fees
- Request References: A reliable forwarder will have a proven track record
Common Shipping Scenarios We Handle
China to Riyadh via Air
- Product Type: Advance consumer electronics, expensive smartphones, and speedy moving e-commerce products.
- Industry Requirements: Fastness, safety and little handling.
- Transit Time: 4-7 days (air transit, custom clearance and delivery).
- Palm Horizon Advantage: Consolidation services, bonded warehouse handling and adherence of SFDA requirements on electronic goods.
Germany to Jeddah via Sea
- Goods Type: Construction machinery, heavy-duty, and HVAC systems.
- Industry Requirements: Efficiency in costs, damage protection, accuracy of documentation.
- Transit Time: 25-45 days based on ship movement and port activities.
- Palm Horizon Advantage: Knowledge in break-bulk cargo, special types of containers (Open Top, Flat Rack), and registration of SABER products.
Dubai to Dammam via Land
- Type of Goods: Perishable food and beverage goods, fashion goods, auto replacement goods.
- Industry Requirements Fast border clearance, real-time tracking, flexible delivery.
- Transit Time: 2-4 days, which involves cross-border customs at Batha.
- Palm Horizon Advantage: The schedule of truck deliveries each day, vehicle temperature control, and the integration of ZATCA records..
Palm Horizon manages multimodal logistics with precision, transparency, and care—ensuring your cargo arrives safely and on time, every time.
Freight Forwarding in Saudi Arabia: Facts & Figures
Industry-Wide Facts
To highlight the importance and scale of logistics in the Kingdom:
- The logistics market of Saudi Arabia is estimated to be more than SAR 60 billion (USD 16 billion), and its growth is projected to be 6.95% annually (2024-2029).
- The Kingdom is the best in logistics performance in the Arab world based on the logistics performance index (LPI) by the World Bank.
- Jeddah Islamic Port is a port that manages 70 percent of import/export containers in Saudi Arabia, and inland distribution of cargo is done via road and rail.
- Each year Saudi Railways Company (SAR) transports more than 6 million tons of goods between Riyadh, Dammam and the industrial cities.
- In the Kingdom, there are more than 1.3 million trucks that have been used to support domestic logistics routes covering 13 regions.
Palm Horizon Performance Highlights
- 4,200+ successful domestic shipments completed in the last 12 months
- 99.3% on-time delivery rate for scheduled ground freight
- 26 active partnerships with regional warehouses and industrial suppliers
- Real-time tracking enabled for 100% of shipments
- 20+ cities in Saudi Arabia served regularly including Riyadh, Jeddah, Dammam, Yanbu, Abha, and Tabuk
- Rated 4.9/5 by clients across multiple logistics categories
- Specialized handling of pharmaceuticals, retail, FMCG, and industrial freight
Final Thoughts: Start Shipping Smart with Palm Horizon
Freight forwarding in Saudi Arabia is a regulated, evolving sector where only the best-prepared partners can thrive. At Palm Horizon, we combine global logistics knowledge with local regulatory expertise to give you:
- Seamless import/export handling
- Cost-effective transportation solutions
- Total compliance and transparency
Let us become your trusted logistics arm in the Kingdom. Get in touch today and request your custom freight solution.
FAQ: Freight Forwarding in Saudi Arabia
How long does it take to ship goods to Saudi Arabia?
Shipping time is determined by the mode of transport, country of origin and the time taken in clearance. General estimates include:
- Sea Freight (China to Jeddah): It normally takes 25-35 days based on the schedule of the vessel, congestion at the ports and the transshipment ports.
- Air Freight (Europe to Riyadh): It normally takes 35 business days with customs and final delivery.
- Land Freight (Dubai to Dammam): 2-4 days with normal cargo subject to border clearance.
In Palm Horizon, the estimated transit time is included in the booking process and will update customers in the process.
Can I track my shipment?
Yes. Palm Horizon uses advanced logistics software that offers real-time tracking across all transportation modes. You can view:
- Current location of your cargo
- Expected delivery timeline
- Customs clearance status
- Proof of delivery
Tracking links and updates are shared via email, our web portal, or directly through your assigned account manager.
What is volumetric weight?
Volumetric (or dimensional) weight applies mostly to air and courier shipments, where size is more critical than weight.
Formula:
Volumetric Weight = (Length x Width x Height in cm) / 5000
If the volumetric weight is higher than the actual (gross) weight, it becomes the chargeable weight. This ensures carriers account for space taken up in the aircraft or vehicle.
Example: A box that measures 60cm x 40cm x 40cm weighs only 12kg, but the volumetric weight is:
(60 x 40 x 40) / 5000 = 19.2kg
So you would be charged for 19.2kg.
Do I need cargo insurance?
Cargo insurance is not obligatory, but it is strongly suggested. It covers in case of:
- Damage in loading/unloading.
- Theft, piracy or natural disasters.
- Delays which cause spoilage (in perishables)
Palm Horizon provides competitive insurance services depending on the value of your shipment and to where you are going.
Do freight forwarders pay customs duties?
No. Freight forwarders do not directly pay customs duties on your behalf. However, we:
- Assist in calculating applicable import duties and taxes based on HS codes
- Help with ZATCA registration (Zakat, Tax and Customs Authority)
- File necessary customs documentation
- Facilitate secure payment via SADAD or other government-approved portals
